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Easy to set up

Guided setup: every setting, step by step

Setting up Moon is made very easy. Every setting and every set-up in Moon HQ is a step-by-step walkthrough, one question per screen with simple choices, like the privacy check-up on a social network. Nothing needs technical knowledge.

How it works

  • One question per screen

    Each walkthrough asks one simple multiple-choice question at a time, in plain words.

  • Check your answers

    At the end, every answer is shown in plain words with a Change button, before anything is saved.

  • A full check-up

    One button walks through every setting in turn, checks it and fixes what needs fixing. Each section has its own shorter check-up too.

  • Set up your dashboard

    The first walkthrough asks what kind of business it is and what it wants to do (staff, calls, bookings, payments, marketing) and builds the Moon HQ menu from the answers. Questions already answered elsewhere are skipped.

  • Review my settings

    One screen shows every setting the business has chosen, in plain words, with a Change button for each.

What the walkthroughs cover

  • Privacy and your account

    Who is signed in, the password and signing out, and who is on the team.

  • Social connections

    Connecting Facebook and Instagram and what each Page is for, the countries posts go to, the contact details posts may show, what the business can truly claim, brand colours, and autopilot and quiet days.

  • Website configuration

    The website's look, its web address, terms and conditions, opening hours, the chat on the website and new-enquiry alerts.

  • Business information

    The business name and contact details, the kind of business, the main service and other services, the town, areas and hours.

  • Customer communications

    Instant replies and hours, the welcome message, which AI helpers answer and how, the rules every AI reply must follow, follow-ups and texts.

  • Marketing settings

    Who email news is from, the offers sign-up form, a real offer for offer posts, the email outreach address, and ads with the most they may spend each month.

  • Integrations

    Being found on Google (Google Search Console), getting paid (card payments by Stripe), the business's own web address and business email, and the social networks.